DELIVERY

UK DELIVERIES

Standard first class delivery costs £2.99, however this may be changed from time to time.  The current delivery cost can be found on the checkout page.

Spend £30 or more and receive free standard delivery!

 

Orders are dispatched within 5 working days, however during busy periods it can take a bit longer. 

Orders are generally sent by first class delivery.

We use Royal Mail for the majority of our deliveries, however occasionally we may use other third party couriers. 

Once your order has been dispatched, the courier aims to deliver the order within 1-3 working days, however during peak periods it can take longer.

 

Querying orders - Not received dispatch confirmation email

Before querying where your order is, please allow 5 working days from placing your order to receive a dispatch confirmation email.  If after 5 working days, you still have not received a dispatch confirmation email then you may email us at info@gourmet-seasonings.com to receive an update on your order.  Please include your order number, full name and address.  Please note you will not receive an email reply, if you query the status of your order within 5 working days of having placed it.

 

Querying orders - Received dispatch confirmation email

If you have already received a dispatch confirmation email but you have not received your delivery, then please allow 10 working days from date of dispatch to pass before your email us as our third party couriers have a policy to allow 10 working days to pass before they will look into lost parcels.  Should 10 working days have passed, then please email us at info@gourmet-seasonings.com - remember to include your order number, full name and address.  Please note you will not receive an email reply, if you query the status of your order within 10 working days of having received a dispatch confirmation email.

We aim to respond to all emails within 3 working days, however during busy periods it can take longer.

 

INTERNATIONAL SHIPPING

We are working on having international shipping available very soon.  Once this is available our checkout page will be updated and you will be able to select the international shipping option.